
About Subscriptions
Who Should Use Subscriptions?
Our subscriptions are designed for customers who use our products regularly. They are intended to help customers by allowing them to always keep their favourite products without remembering to re-order.
Understanding Subscriptions
Subscriptions renew automatically based on your chosen delivery frequency. Once created, your selected subscription products will be delivered at your chosen frequency without placing a new order each time.
For instance, with a monthly subscription, your chosen payment method will be charged monthly, and you'll receive your products seamlessly at your doorstep every month via your chosen shipping method.
Subscriptions are managed through our customer portal. You need to create an account on our website, and once logged in, you will have access to the customer portal, where you can manage your subscription.

Managing Your Subscription: Pause or Cancel
You have the flexibility to pause or cancel your subscription at any time through the customer portal, as illustrated in the screenshot below. The only exception is if your subscription has a commitment period with a required number of payments before cancellation is allowed.
Access the customer portal using the magic link sent to you via email when you made your initial subscription order. Alternatively, you can manage your subscriptions by creating an account on our shop.
Skipping or Rescheduling Charges
To skip or reschedule, navigate to the customer portal. Each scheduled delivery has a 'Skip Payment' button next to it to skip a charge and a 'Reschedule' button to adjust the delivery date.
Adding Products to Your Subscription
Adding products to your subscription is accessible through the customer portal. Click the 'Edit' button on the product card to add, remove, or modify the products in your subscription.
Handling Payment Issues
If a payment fails to process and your subscription can't be renewed, you'll receive an email with a secure link to update your payment method.
Cancelling Your Subscription
Our subscriptions are designed to be flexible and can be easily changed or cancelled by visiting our customer portal.
Let customers speak for us
from 1912 reviewsThis dis undoubtedly one of the best and strongest ginger tea bags I've had with nothing added. Great service and prompt delivery
Drink it hot, it cold (tea bag left in for intensity), always refreshing. Love it as a cocktail
mixer, alcohol free if preferred …. or a wicked Friday night gin n hibiscus.
I've been drinking peppermint tea for many years but some of them can be pretty tasteless, I had finally found a brand I liked but they've now stopped selling loose leaf so I was back on the hunt for another good one. This one actually tastes of something! Will buy again. Some stalks etc as a previous reviewer has mentioned, I'm a tea snob so I do use a fine sieve to get rid of stalks and tiny dusty bits before decanting into my tin but I do this with most loose leaf teas, it does improve the flavour.
Really happy to have found an organic, plastic-free teabag. Highly recommend.
A quality product that I would recommend.
Very good quality product.
I find that this ginger tea is soothing and calming for my ************ problem and is very helpful for acid ******
Lovely ginger tea - with nothing added - pure and simple. Great service and prompt delivery.
Bought this for a recipe wondering just how different a salt could be. The answer is very! It STINKS of sulphir, wierdly does taste of egg, and waz exactly the magic ingredient I needed.
Great service too.
A friend recommended this tea to make kombucha. I haven't go round to that yet but have been drinking this. It is gorgeous. Lovely flowers that give you red tea and taste divine. My new favourite tea 😍
Great quality,tasty addition to my seedy nut loaf
Love this tea, as soon as I opened the packet you could smell the difference to the usual supermarket stuff. Great packaging & service .
My first order and really pleased. Great service, fast delivery and excellent quality tea. The hibiscus is top notch, my husband loves it too. Will be back for more 😁
I am drinking turmeric tea for the first time because I have an *****. I am sure it is first class but I am not the right person to pass judgement on it. Once the ***** has healed for sure I will never drink it again.