About Subscriptions

Who Should Use Subscriptions?

Our subscriptions are designed for customers who use our products regularly. They are intended to help customers keep their favorite products on hand without having to remember to reorder.

Understanding Subscriptions

Subscriptions renew automatically based on your chosen delivery frequency. Once created, your selected subscription products will be delivered at your chosen frequency without placing a new order each time.

For instance, with a monthly subscription, your chosen payment method will be charged monthly, and you'll receive your products seamlessly at your doorstep every month via your chosen shipping method.

Subscriptions are managed through our customer portal. You need to create an account on our website. Once logged in, you will have access to the customer portal, where you can manage your subscription.

A screenshot of our customer portal where subscriptions can be editied.

Managing Your Subscription: Pause or Cancel

You can pause or cancel your subscription at any time through the customer portal, as shown in the screenshot below. The only exception is if your subscription has a commitment period with a required number of payments before cancellation is allowed.

Access the customer portal using the magic link sent to you via email when you made your initial subscription order. Alternatively, you can manage your subscriptions by creating an account on our shop.

Skipping or Rescheduling Charges

To skip or reschedule, navigate to the customer portal. Each scheduled delivery has a 'Skip Payment' button to skip the charge and a 'Reschedule' button to adjust the delivery date.

Adding Products to Your Subscription

You can add products to your subscription through the customer portal. Click the 'Edit' button on the product card to add, remove, or modify the products in your subscription.

Handling Payment Issues

If a payment fails to process and your subscription can't be renewed, you'll receive an email with a secure link to update your payment method.

Canceling Your Subscription

Our subscriptions are flexible and can be easily changed or canceled through our customer portal.

Let customers speak for us

from 2361 reviews
Great Salt.

Super easy website and fast delivery. Salt is excellent to use after cooking to flavour food, will be ordering more once this current batch is used up. Also love the fact it’s from the UK. Sean F.

Sean Fanning
Pure Ginger

What I like about these teabags is that they contain pure ginger and nothing else.

Yvonne Cook
Lovely organic goji berries

Lovely organic goji berries. I soak them and add them to muesli- delicious.
Service and delivery great.

Gill
Quality product

Quality product, fast delivery

Anonymous
Excellent product

Excellent product, and delivered quickly.

Anonymous
Spirulina goodness. 💪🏼

I've been getting my friends hooked on.

Tyrone
Milk Thistle is new to me...

I've only just started taking it, so I can't really judge the product at this notice.
What I can say, is that it arrived quickly and safely.

Anonymous
SUPERB GINGER TEA

I absolutely love this ginger tea. Have it every morning and during the day with a slice of fresh lemon. The best ginger tea I've ever had. Speedy delivery.

Carole Wilson
Have really helped - easy to swallow and all

Have really helped - easy to swallow and all natural

Ed Healy
We have enjoyed this tea for some months now and just bought another couple of 50 packs

We have enjoyed this tea for some months now and just bought another couple of 50 packs. It goes really well after an evening meal, in preference to green tea, because it has no caffeine.

Christopher Counsell
Early days of taking the capsules

Early days of taking the capsules, , but though it was a good insurance to have, especially in these changing weathers we've experienced. I love that there are no fillers, toxins, plastic free and vegan and....soil association approved. Having the tin means it can be used to refill or possibly for other purposes...not quite there yet.

Anonymous
Your Echinacea tea is the best I’ve tried and

Your Echinacea tea is the best I’ve tried ,and I’ve tried quite a few.
Also, the delivery service is always on time. And the product is top quality..

Mrs Susan Irene Stiff
Excellent products

Excellent product, I also order husk from the same company.

Anonymous
Great tea

Great tea, it’s the first time I find Yerba mate this good! Thanks, keep up the good work!

Ludovica Cecchini
Love these

Love these, great on my afternoon ice cream instead of chopped nuts.
Feel like they are doing me good, time will tell.
Great company too really helpful folks

Andrew

What customers think about the store

Family-run UK business offering high-quality organic supplements and herbal teas. Customers praise fast delivery, eco-friendly packaging, excellent customer service, and pure products with no fillers or additives. Competitive prices and thoughtful touches like...

AI-generated from customer reviews.

Delivery Quality Service Tea