About Subscriptions

Who Should Use Subscriptions?

Our subscriptions are designed for customers who use our products regularly. They are intended to help customers keep their favorite products on hand without having to remember to reorder.

Understanding Subscriptions

Subscriptions renew automatically based on your chosen delivery frequency. Once created, your selected subscription products will be delivered at your chosen frequency without placing a new order each time.

For instance, with a monthly subscription, your chosen payment method will be charged monthly, and you'll receive your products seamlessly at your doorstep every month via your chosen shipping method.

Subscriptions are managed through our customer portal. You need to create an account on our website. Once logged in, you will have access to the customer portal, where you can manage your subscription.

A screenshot of our customer portal where subscriptions can be editied.

Managing Your Subscription: Pause or Cancel

You can pause or cancel your subscription at any time through the customer portal, as shown in the screenshot below. The only exception is if your subscription has a commitment period with a required number of payments before cancellation is allowed.

Access the customer portal using the magic link sent to you via email when you made your initial subscription order. Alternatively, you can manage your subscriptions by creating an account on our shop.

Skipping or Rescheduling Charges

To skip or reschedule, navigate to the customer portal. Each scheduled delivery has a 'Skip Payment' button to skip the charge and a 'Reschedule' button to adjust the delivery date.

Adding Products to Your Subscription

You can add products to your subscription through the customer portal. Click the 'Edit' button on the product card to add, remove, or modify the products in your subscription.

Handling Payment Issues

If a payment fails to process and your subscription can't be renewed, you'll receive an email with a secure link to update your payment method.

Canceling Your Subscription

Our subscriptions are flexible and can be easily changed or canceled through our customer portal.

Let customers speak for us

from 2421 reviews
Delivery was very quick

Delivery was very quick. Capsules are easy yo swallow

Anonymous
Good quality & arrived

Good quality & arrived quickly

Anonymous

Great company, delivery is very fast, all the product I have tried I love, thank you

Oliviahartnett
very nice

makes a great smooth light cup of tea

Christopher c Hillier
Absolutely amazing ginger tea! I love the taste and it has really settled some of my tummy issues

Absolutely amazing ginger tea! I love the taste and it has really settled some of my tummy issues.

Mrs Fiona Raddings
Good liquid vitamins

Yes i like it i am feeling good thank you

Anonymous
Really tasty

Really tasty. Didn’t need mucgo get a great flavour.

Anonymous

eveything: value, quanity, effect

Ian Halverson
So far these cacao capsules appear to be doing what we hoped they would

So far these cacao capsules appear to be doing what we hoped they would, so currently can highly recommend them

Michael M D Solomon
Strong ginger essence

Strong natural infusion, each sachet can be used for 2 cups.

Anonymous
Fast delivery and great tea

Fast delivery and great tea, what more could you ask for.

Stephen Gwilliam
Great tea bags

Great tea bags, full of flavour! Price is good too, and didn't wait long for delivery

Anonymous
Thank you for your swift service

Thank you for your swift service, the bundle of three organs protein powders is just ideal for my breakfast smoothie. I will definitely be using you again.

Sandy Busby
Used to buy on Amazon

Used to buy on Amazon, but did a bit of digging and found you!
I suffer from UC and the bloating that often goes with it, these ginger bags have almost completely alleviated the bloating. After suffering for many years I am so pleased to have found these and even happier that I can come direct and buy in bulk!

Jo K
So good to find a natural source of vitamin c

So good to find a natural source of vitamin c at a reasonable cost. Quick delivery and informative web site. Will use these people again

Anonymous

What customers think about the store

Family-run UK store specializing in organic health products including teas, supplements, and superfoods. Customers praise swift delivery, eco-friendly packaging, excellent customer service, and high-quality products. Many appreciate the pure, additive-free for...

AI-generated from customer reviews.

Delivery Quality Service Tea