Reward Points

Welcome To Our Rewards Program

Thank you for taking an interest in our rewards program, this is our way of saying thank you to you. Customers with accounts are automatically enrolled and start collecting points from the first order. If you don't have one, create a shop account to join today.

Manage Subscriptions

You can control the frequency, pause or cancel your subscription orders at any time by clicking this link while logged in to your account, or by contacting us and we will do it for you.

Manage Subscriptions

Contact Us

Earn Points for Every Pound Spent!

For every £1 you spend you get at least 1 point, we say at least because it's possible to earn up to 3 points for every £1 spent when you become a VIP member.

Once you've collected enough points to redeem, it will automatically show up on the website on each product page and communicate how many points are needed to redeem for that particular product.

All points are valid for 18 months and may be redeemed at any time.

There are also other ways to collect points:

Register A New Account 50 points
Place An Order 1 point per £1 spent (Natural Member)
Refer A Friend 100 points
Social Share After Checkout 25 points
Anniversary Reward
50 points (awarded annually)

Points Explained

  • Register A New Account - points automatically awarded to opening an account.
  • Place An Order - for £ (one GBP) spent we credit your account with one reward point, this may be more depending on your membership tier, point are calculated on the total value of ordered goods excluding shipping.
  • Refer A Friend - share the link in your customer account (log in here) and receive 100 bonus Reward Points for every customer that signs up and makes a purchase.
  • Anniversary Reward - we automatically credit your account on the anniversary of your account opening.

Reward Point Tiers

We have four tiers of membership, customers will automatically be assigned to the tier they qualify for:

  • Natural Member - for every £1 spent earn 1 point; automatic qualification
  • Silver Member - for every £1 spent earn 1.25 points; spend over £50 to qualify
  • Gold Member - for every £1 spent earn 1.5 points; spend over £200 to qualify
  • Platinum Member - for every £1 spent earn 2 points; spend over £500 to qualify
  • VIP Member - for every £1 spent earn 3 points; spend over £1000 to qualify

Managing Your Points

Create an account or log in to your dedicated customer account to check your current account balance, membership tier, account credits and deductions, in your customer dashboard you can also see a full order history.

Customer account screen shot

Reward Program Small Print

Please read the following terms and conditions of our reward program.

  • Reward points have no redeemable monetary value, they can only be redeemed against products listed on this website.
  • We reserve the right to stop or adjust the inherent value of each point at any time without prior notice.
  • We reserve the right to pause, interrupt or stop the reward program at any time.
  • Reward points are valid for 18 months from the date of issue.
  • We may change the criteria required to qualify for each of the reward point tiers at any time.
  • All rights reserved by The Natural Health Market.